What: 2012 Consumer Satisfaction Report of Utah Health Plans (CAHPS)
Why: The purpose of the report is to give health care consumers information they can use to make an informed decision when selecting a health plan. Specifically, the report describes how satisfied each health plan’s own members are with the care and services they receive from their plan.
Who: Participating commercial HMOs were Altius Health Plans, Public Employees Health Plan (PEHP), and SelectHealth.
The seven participating PPOs were Aetna, Cigna, Deseret Mutual, Educators Mutual, Humana, Regence BlueCross BlueShield of Utah, and United Healthcare.
The three participating Medicaid plans were Healthy U, Molina Healthcare of Utah, and Select Access Preferred Provider Network. Two Children’s Health Insurance Program (CHIP) plans, administered by SelectHealth and Molina Healthcare, also participated.
When: Currently available online.